Technical Support
Assisting you with any and all IT related issues
Technical Support Services
Helpdesk
Troubleshooting
Hardware Repair
Software Solutions
Setup and Installation
Printer Service
Benefits of Choosing
East Shore Technology
Satisfaction Guaranteed
We stand by our work. If your device or machine presents the same issue as when you brought it to us after we've completed service, we will diagnose the problem for free. If the point of failure is identified as a defective part, we will repair the unit at no cost to you. Guaranteed.
Certified Experts
Don't settle for anything but the best. Our consultants are industry-certified experts with the advanced skills, knowledge, and experience to properly solve your technical issues. This also means specialized tools, high-quality replacement parts, safety precautions, and unparalleled customer service that you may not find elsewhere.
Same Day Resolution
Many of our services can be completed on the same day or even while you wait. The majority of our hardware repairs are finished in 1 hour or less. For other issues that require additional troubleshooting or service, we are committed to delivering results in a timely fashion.
Onsite Service
We typically perform hardware repairs onsite at your location which means you don't have the hassle of unplugging cables or taking time out of your day to drop off your unit. If you'd prefer to meet elsewhere other than your home or office, we can make those arrangements as well.
Remote Support
No need to interrupt your workday with extra errands. Simply submit a ticket and we can provide remote support to solve your technical needs without you stepping a foot out of the door.
Core Values
Our Core Values aren't just a dusty plaque hanging on the wall. We carefully drafted them with purpose and meaning. We fully embrace our company vision as a direct reflection of why we come to work each day.
What Our Customers Are Saying
I’ve worked with other IT providers in the past but your level of service and commitment far exceeds anything I’ve received before. Thanks for a great job!
I’ve never really understood computer stuff but the tech who showed up onsite yesterday explained things to me in a way that made sense and wasn’t over my head. I appreciate that!
We're Here To Help!
590 Centerville Road #365
Lancaster, PA 17601
Hours
Monday - Friday: 9am - 5pm
Saturday: 10am - 6pm
Sunday: Closed